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Home/Programme/Module 03

Module 03 · Axis Leadership · 24h

The Exponential Manager

Training the CPPO, the chief public policy officer

The problem this module addresses

Organisations tend to ask only their technology area for digital transformation. But digital transformation is a repositioning of the business, and the business does not sit only in technology: it also sits with whoever shapes the public policy and whoever delivers the service. As long as the policy leader asks for a system instead of a result, technology will struggle to deliver transformation on its own.

Content

  • Public value and the strategic triangle: clearly defined value, legitimacy and support, operational capacity.
  • Exponential thinking: why the adoption curve is not linear and what that changes in planning.
  • Outcome-led management: from requirement to result hypothesis, and from delivery (output) to change in the citizen's life (outcome).
  • Reading institutional strategy: translating a plan into product decisions.
  • Qualifying demand: the problem statement agreed between the policy area, technology and the user.
  • AI fluency: what a leader needs to know in order to decide without becoming a technologist.

Methodology

Each participant arrives with a real challenge from their own area and leaves with it structured. Content is applied to the participant's own case, never to a generic example.

Hours
24h
Axis of the method
Leadership
Audience
Policy leaders: secretaries, superintendents and programme directors accountable for public policy, as well as product owners.

Deliverables

What the organisation holds at the end

Every NEXT C-LEVEL module ends in an artefact. Not in an attendance certificate.

  • A structured real challengeOne challenge per participant, from the declared problem through to the value hypothesis and the success criterion.
  • An agreed problem statementA one-page document signed jointly by the policy area, technology and the user. The artefact that unblocks the demand queue.
  • A decision map for the leaderWhich decisions are theirs, which belong to technology and which require the committee. On a single page.
  • A 24-hour certificateIssued by name, with syllabus and hours, usable for career development purposes.

From the book Agentic Digital Government

The traditional manager asks how to deliver what was planned. The exponential manager asks how to solve the public problem at scale.

Fernando MitkiewiczRead about the book

Expected result

The leader starts demanding value. Technology starts receiving a problem instead of a specification.

Module 02 · Transformation Moments All modules Module 04 · Design and Prototyping

Does this module make sense for your organisation?

Tell us the context and the moment. We reply with a reading of the fit and with what normally has to come first.

Talk to NEXTSee the full programme